Privacy Policy

Privacy Policy

The short version: We collect what we need to ship your order and improve your experience. We don't sell your data. Ever.

What We Collect

What you give us:

  • Account info: Name, email, phone, password (encrypted)
  • Orders: Billing/shipping address, payment info, purchase history
  • Communications: Messages, reviews, customer service interactions

What we collect automatically:

  • Device info: IP address, browser type, operating system
  • Usage: Pages visited, products viewed, shopping behavior
  • Cookies: Session data, preferences, analytics

How We Use It

To run the business:

  • Process and ship orders
  • Send order confirmations and updates
  • Handle returns
  • Provide customer support

To improve your experience:

  • Personalize recommendations
  • Remember your preferences
  • Analyze website performance

Marketing (with your consent):

  • Promotional emails
  • Relevant ads
  • New product announcements

Legal stuff:

  • Prevent fraud
  • Comply with laws
  • Protect our rights

Who We Share With

Service providers only:

  • Shopify — e-commerce platform
  • Stripe, PayPal, Shop Pay — payment processing
  • UPS, USPS — shipping
  • Klaviyo — email marketing
  • Google Analytics — website analytics

When required:

  • Legal obligations (court orders, subpoenas)
  • Safety and fraud prevention
  • Business transfers (with notice to you)

We never sell your personal information.

Your Rights

You can:

  • Request a copy of your data
  • Correct inaccurate info
  • Delete your account and data
  • Unsubscribe from emails (link in every email)
  • Opt out of SMS (text STOP)

Email info@vitalebymyriad.com to exercise any of these. We respond within 30 days.

Cookies

Small files that remember your preferences. We use them for:

  • Essential: Shopping cart, security, basic functions
  • Analytics: Understanding how you use the site
  • Marketing: Relevant ads, abandoned cart reminders
  • Preferences: Recently viewed items

Manage cookies through your browser settings, Google Ads opt-out, or platform-specific ad preferences.

Advertising

We work with partners to show you relevant ads based on products you've viewed and your interests.

Partners: Google Ads, Meta (Facebook/Instagram), Pinterest, TikTok

Opt out: NAI Opt-Out | DAA Opt-Out

Security

We protect your data with SSL/TLS encryption, secure payment processing, regular security updates, and access controls.

No internet transmission is 100% secure. We do our best.

Children

Our site isn't for children under 13. We don't knowingly collect their data. Parents: contact us immediately if your child provided information and we'll delete it.

California Residents

Under CCPA/CPRA, you have the right to:

  • Know what data we collect
  • Delete your data
  • Opt out of "sale" (we don't sell, but ad sharing may qualify)
  • Non-discrimination for exercising your rights

Residents of Colorado, Connecticut, Utah, and Virginia have similar rights.

Data Retention

  • Account info: Until deletion or 7 years after last activity
  • Orders: 7 years (tax/legal requirements)
  • Marketing: Until you unsubscribe
  • Analytics: 26 months
  • Reviews: Until you request removal

Changes

We may update this policy. When we do:

  • We'll update the date at the top
  • Big changes get an email
  • Continued use means you accept the changes

Contact

DivideNPac LLC dba Vitale by Myriad

Email: info@vitalebymyriad.com
Phone: 310-999-4554
Mail:
1014 S. Westlake Blvd #14-242
Westlake Village, CA 91361

We respond to privacy questions within 30 days.

Last updated: November 2025